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Disconnected Tools? Missed Opportunities? Africa’s Businesses Deserve Better
Africa is a mobile-first economy — and WhatsApp is where business conversations happen. But most businesses still juggle multiple systems, clunky apps, and disjointed workflows.
The result? Lost sales, Frustrated customers, Missed connections...Imagine running your business directly from the app your customers use every day.
Unlock Your Business Potential with WhatsApp Integration
Automate customer support and common queries
Send real-time product recommendations and booking flows
Manage orders, payments, and updates — directly inside WhatsApp
Share personalized promotions, reminders, and notifications
Connect seamlessly to your CRM or business systems
No downloads. No complicated onboarding. Just seamless business where your customers already are.Text
Market Credibility
Built for Africa’s Mobile-First Economy
Our solution helps you meet them exactly where they already spend their time — in chat.
Over 96% smartphone penetration in key African markets
WhatsApp is Africa’s #1 messaging platform, with millions of daily users
Customers expect fast, easy, and familiar ways to engage with businesses
Industry Relevance
Designed for Your Business — No Matter the Industry
Whether you’re selling products, offering services, or managing appointments — WabaLink makes it easy to connect, serve, and grow.
E-commerce & Retail: Automate orders, confirmations, and delivery updates
Travel & Hospitality: Handle bookings, confirmations, and check-ins via chat
Healthcare: Appointment scheduling and patient follow-ups
Financial Services: Payment reminders, loan applications, account updates
Education: Student enrollment, course updates, and support
Frequently Asked Questions
You have questions, we have answers
Whether you’re curious about how it works, who it’s for, or what you need to get started — we’ve got you covered. Here are the answers to the questions we hear most often from businesses like yours.
How does WabaLink work?
WabaLink connects your business directly to WhatsApp, allowing you to automate key customer interactions like order processing, support queries, booking flows, and notifications — all through the chat experience your customers already use every day.
We integrate with your existing business systems (like CRMs or payment providers) so you can manage these conversations efficiently and at scale.
Do my customers need to install anything?
Nope! Your customers simply use WhatsApp like they normally do. There’s nothing extra to download or install — all the smart features and automation happen behind the scenes on your side.
Is this service only for large businesses?
Not at all. WabaLink is built for small and medium-sized African businesses that want to offer a better, more direct customer experience without needing expensive systems or complex tools.
Whether you run a retail store, a delivery service, a guesthouse, or a clinic — if your customers use WhatsApp, WabaLink can help you serve them better.
What kinds of things can I automate with WabaLink?
Great question! Here are just a few examples of what’s possible:• Automatically respond to FAQs and common customer queries
• Take and confirm orders directly via chat
• Send booking confirmations and reminders
• Share product catalogs or service menus
• Notify customers about delivery updates or payment reminders
• Run promotions and personalized campaigns through WhatsAppIf you’re curious about something specific, feel free to ask — we’re happy to explore your use case!
How is this different from the standard WhatsApp Business App?
The WhatsApp Business App is great for basic manual messaging, but it doesn’t offer automation, advanced workflows, or integrations with your backend systems.
WabaLink helps you scale by automating conversations, integrating with your tools (like CRMs, order management systems, or payment gateways), and creating a seamless experience for both your team and your customers.
How secure is the customer data and communication?
We take data privacy and security seriously. WabaLink uses secure integrations with the official WhatsApp Business API (or similar approved solutions), ensuring that your customer conversations are encrypted and protected.
Your data stays private — we never share or sell your customer information.
Can I customize the messages and automation flows?
Yes! You’ll be able to fully customize your automated responses, messages, and workflows to fit your brand voice and business needs.
Whether you want friendly and informal messages or polished professional communication — it’s all in your control.
What happens after I join the waitlist?
Once you’re on the waitlist, we’ll reach out to you with the next steps. This may include early access invites, a quick onboarding process, or a discovery call to better understand your business needs.
Our early adopters will get exclusive guidance on how to get the most out of WabaLink.
What industries is WabaLink best suited for?
WabaLink works well for a wide range of industries, including:• Retail and E-commerce
• Food Delivery and Hospitality
• Healthcare and Wellness
• Financial Services
• Education and TrainingIf your customers use WhatsApp, chances are WabaLink can help you serve them more efficiently.
Can I cancel or opt out anytime?
Absolutely. You can opt out at any point — no commitments, no long-term contracts required during the early access phase.
Our Offer To You
Start the Conversation Today
See how easy it is to connect your business to Africa’s favorite platform — and stay one step ahead of the competition.
You’re In! Thanks for Joining the Waitlist.
We’re excited to have you on board as one of the early adopters of WabaLink. We’re working hard to make business on WhatsApp as easy and powerful as it should be — and you’ll be among the first to experience it.